Privacy policy

Privacy Policy

Last updated: August 24, 2026

WingTwo Garden operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”).

WingTwo Garden is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you.

Personal information does not include information that has been collected anonymously or de-identified so that it cannot reasonably identify you.

Depending on how you interact with the Services, where you live, and applicable law, we may collect or process the following categories of personal information:

Contact information, including your name, billing address, shipping address, phone number, and email address.
Payment and financial information, including payment method, payment confirmation, transaction information, and information necessary to process payments.
Account information, including username, password, preferences, and account settings where applicable.
Order and transaction information, including products you view, add to your cart, purchase, return, exchange, or cancel.
Communications with us, including information you provide when contacting customer support.
Device information, including information about your browser, device, network connection, IP address, and similar identifiers.
Usage information, including how and when you access, browse, and interact with our Services.

Sources of Personal Information

We may collect personal information from the following sources:

Directly from you, including when you make a purchase, create an account, contact us, or otherwise provide information.
Automatically through the Services, including through your device, cookies, and similar technologies.
From service providers, including companies that provide payment processing, order fulfillment, shipping, analytics, hosting, or other services on our behalf.
From Shopify and other business partners or third parties, where permitted by applicable law.

How We Use Your Personal Information

We may use personal information for the following purposes:

Providing and Improving the Services

We use personal information to:

Process and fulfill orders
Process payments
Arrange shipping and delivery
Provide tracking information
Process returns, refunds, and exchanges
Maintain and manage customer accounts
Provide customer support
Remember preferences
Improve our website and Services
Recommend products that may be relevant to customers

Marketing and Advertising

Where permitted by applicable law, we may use personal information to send marketing or promotional communications and to provide advertisements or product recommendations.

You may opt out of promotional emails at any time using the unsubscribe link provided in those communications.

Security and Fraud Prevention

We may use personal information to:

Protect customer accounts
Detect and prevent fraud
Investigate suspicious or unlawful activity
Protect the security of our website and Services
Protect WingTwo Garden, our customers, and our service providers

Communicating With You

We may use your information to:

Respond to questions
Provide customer service
Send order confirmations
Send shipping and delivery updates
Provide refund or return information
Send important notices related to your order or account

Legal and Regulatory Purposes

We may use personal information where necessary to:

Comply with applicable laws and regulations
Respond to valid legal requests
Enforce our policies and agreements
Protect our legal rights
Investigate disputes or claims

How We Disclose Personal Information

We may disclose personal information to third parties when reasonably necessary to operate our business and provide the Services.

This may include:

Shopify, which hosts and supports our online store.
Payment processors, to process payments and refunds.
Suppliers and fulfillment partners, when necessary to prepare and ship your order.
Shipping carriers and logistics providers, to deliver products.
IT, hosting, cloud, security, and analytics providers, to operate and improve our Services.
Customer service providers, where applicable.
Marketing and advertising partners, where permitted by law.
Government agencies, courts, regulators, or other parties, where disclosure is required by law.
Business successors or counterparties, in connection with a merger, acquisition, restructuring, financing, or sale of all or part of our business.

We may also disclose information when you request or consent to the disclosure.

Order Fulfillment and Suppliers

Some products sold through WingTwo Garden may be fulfilled by third-party suppliers or fulfillment partners.

To fulfill an order, we may provide necessary customer information to these parties, including:

Customer name
Shipping address
Phone number when required for delivery
Order details
Product and quantity information

We disclose only the information reasonably necessary to fulfill and deliver the order.

Relationship With Shopify

Our store is hosted by Shopify.

Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve its e-commerce platform.

Information submitted through our store may be transmitted to and processed by Shopify and its service providers, including in countries other than your country of residence.

To learn more about Shopify’s privacy practices, please visit:

Shopify Consumer Privacy Policy:
https://www.shopify.com/legal/privacy/app-users

Shopify Privacy Portal:
https://privacy.shopify.com/en

Cookies and Similar Technologies

Our Services may use cookies and similar technologies to:

Operate the website
Remember customer preferences
Maintain shopping carts
Analyze website performance
Understand how customers use the Services
Provide security and fraud prevention
Support advertising or marketing where permitted

Your browser may allow you to block or delete cookies.

Blocking certain cookies may affect the functionality of the website.

Third-Party Websites and Links

Our Services may contain links to third-party websites or online platforms.

We do not control the privacy or security practices of third-party websites.

If you visit a third-party website, you should review that website’s privacy policy and terms.

WingTwo Garden is not responsible for the privacy practices, security, accuracy, or content of third-party websites.

Children’s Privacy

Our Services are not intended for children who are not legally able to make purchases or enter into agreements under applicable law.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided us with personal information improperly, please contact us at:

mironam@naver.com

We will review the request and take appropriate action.

Security of Your Information

We use reasonable administrative, technical, and organizational measures to protect personal information.

However, no method of internet transmission or electronic storage is completely secure.

For this reason, we cannot guarantee absolute security.

Please do not send highly sensitive information through unsecured email or other unsecured communication channels.

Retention of Personal Information

We retain personal information only for as long as reasonably necessary for purposes such as:

Fulfilling orders
Maintaining customer accounts
Providing customer support
Processing returns and refunds
Maintaining business and transaction records
Complying with legal and tax obligations
Resolving disputes
Preventing fraud
Enforcing our agreements

Retention periods may vary depending on the type of information and applicable legal requirements.

Your Privacy Rights

Depending on where you live and applicable law, you may have rights regarding your personal information.

These may include:

Right to access personal information we hold about you.
Right to correct inaccurate personal information.
Right to request deletion of certain personal information.
Right to receive a copy of certain personal information.
Right to object to or restrict certain processing, where applicable.
Right to withdraw consent, where processing is based on consent.
Right to opt out of marketing communications.

These rights are not absolute and may be subject to legal exceptions.

To submit a privacy request, contact:

mironam@naver.com

We may need to verify your identity before processing certain requests.

We will not discriminate against you for exercising privacy rights available to you under applicable law.

Marketing Communications

You may unsubscribe from promotional emails by clicking the unsubscribe link included in the email.

Even if you opt out of marketing messages, we may still send transactional or service-related communications, including:

Order confirmations
Shipping notifications
Refund information
Account or security notices
Customer service responses

International Data Transfers

Because WingTwo Garden uses Shopify and other international service providers, personal information may be processed or stored outside the country where you live.

Where required by applicable law, appropriate safeguards may be used for international transfers of personal information.